/* Compact launcher and DB-backed support inbox. */
.support-compose{flex-direction:column;gap:6px!important;max-height:45%;overflow-y:auto}
.support-compose-row{display:flex;gap:8px;min-height:62px;flex-shrink:0}
.support-compose-tools{display:flex;align-items:center;justify-content:space-between;gap:6px;flex-wrap:wrap;flex-shrink:0}
.support-compose-tools>small,.support-file-guide{font-size:10px;color:#6c7666;margin:0}
.support-attach-button{position:relative;display:inline-flex;align-items:center;border:1px solid #dce4d3;border-radius:8px;background:#f8faf5;padding:7px 9px;cursor:pointer;font-size:11px;font-weight:700;color:#26331f;overflow:hidden}
.support-attach-button input{position:absolute;inset:0;opacity:0;width:100%;cursor:pointer}.support-attach-button:focus-within{outline:2px solid #baff65}.support-attach-button.disabled{opacity:.6;cursor:default}
.support-pending-files{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:5px;max-height:100px;overflow-y:auto;flex-shrink:0}.support-pending-files:empty{display:none}
.support-pending-files li{display:flex;align-items:center;gap:8px;min-width:0;border:1px solid #e2e8dc;border-radius:8px;padding:5px 7px;background:#fafbf8;font-size:11px}.support-file-thumb{width:28px;height:28px;flex-shrink:0;background:#eaf2df;border-radius:5px;display:grid;place-items:center}.support-file-thumb img{width:28px;height:28px;object-fit:cover;border-radius:5px}.support-pending-files li>span:nth-child(2){min-width:0;flex:1}.support-pending-files strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-pending-files small{display:block;color:#68745f;font-size:10px}.support-pending-files button{border:0;background:transparent;font-size:20px;color:#56634e;width:30px;min-height:30px;flex-shrink:0}
.support-attachment{width:260px;max-width:88%;padding:6px;background:#fff;border:1px solid #e2e7db;border-radius:12px;margin-top:5px;overflow:hidden}.support-attachment img,.support-attachment video{display:block;max-width:100%;width:100%;aspect-ratio:16/9;object-fit:contain;max-height:260px;border-radius:7px;background:#f0f3eb}.support-attachment video{background:#171c14}.support-attachment-name{display:block;font-size:10px;color:#485d36;text-decoration:underline;padding:5px 2px 1px;overflow-wrap:anywhere}.support-message.mine .support-attachment{border-color:#d5e9ba;background:#f4fae9}
.support-widget>header,.support-admin>header,.support-admin-chat>header{position:static;background:#fff;color:#20291d;backdrop-filter:none;z-index:auto}
.support-admin>header{background:transparent}
.support-admin .support-inbox{max-height:calc(100dvh - 355px)}
.support-mascot{position:fixed;right:26px;bottom:max(22px,env(safe-area-inset-bottom));width:96px;height:116px;z-index:100}
.support-mascot .talk-launcher.talk-mascot-launcher{position:relative;right:auto;bottom:auto;z-index:1}
.support-collapse{position:absolute;z-index:2;right:-7px;top:-7px;width:28px;height:28px;border:1px solid #d4decb;border-radius:50%;background:#fff;color:#3e5033;font-size:22px;line-height:1;box-shadow:0 2px 7px #17201218}
.support-compact{position:fixed;right:22px;bottom:max(20px,env(safe-area-inset-bottom));z-index:100;display:flex;align-items:stretch;background:#eef8e0;border:1px solid #cedabb;border-radius:28px;box-shadow:0 3px 14px #1b2c1820}
.support-compact-main{position:relative;display:flex;align-items:center;gap:7px;padding:11px 13px;border:0;background:transparent;color:#283b1d;font-size:13px;font-weight:800;border-radius:28px 0 0 28px;min-height:44px}
.support-compact-main>span:first-child{font-size:18px;color:#547b34}.support-expand{min-width:30px;border:0;border-left:1px solid #cedabb;background:transparent;border-radius:0 28px 28px 0;color:#52713b;font-size:20px}
.support-badge{position:absolute;top:-3px;right:-3px;display:grid;place-items:center;min-width:21px;height:21px;padding:0 5px;background:#db483b;border:2px solid #fff;border-radius:20px;font-size:10px;color:white;font-weight:800;line-height:1}
.support-compact-main .support-badge{right:0;top:-9px}
.support-close-launcher{position:fixed;right:24px;bottom:max(20px,env(safe-area-inset-bottom));z-index:102;width:44px;height:44px;border-radius:50%;border:1px solid #d7e2ca;background:#eff8e4;font-size:27px;color:#283b1d;box-shadow:0 3px 12px #1b2c1820}
.support-toast{position:fixed;right:136px;bottom:38px;z-index:101;display:flex;align-items:center;max-width:310px;border:1px solid #dce4d4;border-radius:16px;background:#fff;box-shadow:0 6px 30px #1a2b1626}
.support-toast button{background:none;border:0;color:#24321d;padding:16px;text-align:left;font-size:13px}.support-toast strong,.support-toast span{display:block}.support-toast span{font-size:11px;margin-top:5px;color:#758169}.support-toast>button:last-child{align-self:stretch;padding:10px;font-size:21px}
.support-widget{position:fixed;right:24px;bottom:78px;z-index:102;width:370px;height:550px;max-height:calc(100dvh - 110px);display:flex;flex-direction:column;background:#fff;border:1px solid #dce4d4;border-radius:22px;box-shadow:0 12px 50px #101e1433;overflow:hidden;color:#20291d;text-align:left;font-size:14px;line-height:1.5}
.support-widget>header{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid #e7ebdf;flex-shrink:0}.support-widget>header>div{flex:1;min-width:0}.support-widget>header strong{display:block;font-size:16px}.support-widget>header small{font-size:10px;color:#697960}.support-widget>header>button{background:none;border:0;min-width:32px;height:36px;font-size:24px;color:#5d6c52}.support-widget>header img{border-radius:50%}
.support-note{margin:0;padding:10px 16px;background:#f4f8ee;font-size:11px;color:#5f7052;line-height:1.6;flex-shrink:0}
.support-messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 16px;background:#fafbf7;scrollbar-width:thin}
.support-message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 17px;font-size:13px}.support-message.mine{align-items:flex-end}.support-message>span{font-size:10px;color:#6d7b62;margin-bottom:4px}.support-message>p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;max-width:88%;padding:10px 13px;border:1px solid #e2e7db;border-radius:3px 14px 14px;background:#fff;line-height:1.65}.support-message.mine>p{background:#e5f5cb;border-color:#d5e9ba;border-radius:14px 3px 14px 14px}.support-message>time{font-size:9px;color:#839078;margin-top:5px}
.support-compose{display:flex;gap:8px;padding:12px 14px;background:#fff;border-top:1px solid #e6ebdf;flex-shrink:0}.support-compose textarea{width:100%;min-width:0;max-height:120px;resize:vertical;border:1px solid #dce4d3;border-radius:10px;padding:10px;font:inherit;font-size:13px;background:#fff;color:#26331f}.support-compose .btn{font-size:12px;padding:10px 13px;border-radius:10px;align-self:flex-end;min-height:42px;white-space:nowrap}
.support-error{margin:0;padding:0 14px;background:#fff;color:#a84026;font-size:12px;line-height:1.5;flex-shrink:0}.support-error:not(:empty){padding:8px 14px}.support-error button{background:none;border:0;text-decoration:underline;font-size:inherit;color:inherit}.support-privacy{padding:0 14px 12px;font-size:10px;color:#77866a;background:#fff;flex-shrink:0}
.support-empty{min-height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:10px;color:#455438;padding:24px 10px}.support-empty strong{font-size:17px}.support-empty p{font-size:12px;line-height:1.8;margin:0;color:#748067}.support-older{display:block;margin:0 auto 20px;border:1px solid #dce4d3;border-radius:15px;background:#fff;padding:7px 14px;color:#657557;font-size:11px}
.support-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.support-admin{max-width:1500px;margin:0 auto}.support-admin-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:25px}.support-admin-heading h1{font-size:32px;line-height:1.3;margin:9px 0}.support-admin-heading p{font-size:14px;color:#728065;margin:8px 0}.support-admin-heading>div:last-child{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.support-live{font-size:11px;color:#55753e}.support-live:before{content:'';display:inline-block;width:6px;height:6px;border-radius:50%;background:#90c24d;margin-right:6px}
.support-inbox{display:grid;grid-template-columns:minmax(240px,340px) minmax(0,1fr);height:650px;max-height:calc(100dvh - 245px);min-height:420px;background:#fff;border:1px solid #dfe6d7;border-radius:18px;overflow:hidden;box-shadow:0 4px 18px #26371a05}.support-inbox-list{display:flex;flex-direction:column;border-right:1px solid #e1e7d9;min-height:0;padding-top:14px}.support-inbox-list>input,.support-inbox-list>select{flex-shrink:0;width:calc(100% - 28px);margin:0 14px 10px;border:1px solid #dfe6d7;border-radius:8px;padding:10px 12px;color:#3d4d32;background:#fff;font-size:12px}.support-inbox-list>[data-support-list]{overflow-y:auto;overscroll-behavior:contain;min-height:0}.support-list-empty{padding:24px;color:#738067;font-size:13px}
.support-thread{display:block;width:100%;padding:17px;border:0;border-top:1px solid #eef1e8;border-left:3px solid transparent;background:#fff;text-align:left;color:#37472b;position:relative}.support-thread.active{background:#f0f7e7;border-left-color:#8eae58}.support-thread>span{display:flex;align-items:center;gap:8px;justify-content:space-between}.support-thread strong{font-size:13px;overflow-wrap:anywhere}.support-thread time{font-size:10px;white-space:nowrap;color:#839176}.support-thread p{margin:8px 0;font-size:12px;color:#758469;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-thread small{font-size:10px;color:#788968}.support-row-badge{font-size:10px;color:#527b25;background:#e2efc9;border-radius:10px;padding:3px 6px;float:right}
.support-admin-chat{display:flex;flex-direction:column;min-width:0;min-height:0}.support-admin-chat>header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 22px;border-bottom:1px solid #e1e7d9;flex-shrink:0}.support-admin-chat h2{font-size:19px;line-height:1.3;margin:0 0 5px}.support-admin-chat header small{font-size:11px;color:#77846b}.support-admin-chat .support-messages{padding:24px}.support-admin-chat .support-message>p{max-width:80%}.support-admin-chat>.support-empty{min-height:0;flex:1}.support-admin-footnote{font-size:12px;line-height:1.7;margin-top:14px;color:#77856a}
[data-support]:focus-visible,.support-compose :focus-visible{outline:3px solid #81a852;outline-offset:2px}
@media(max-width:700px){.support-mascot{right:16px;bottom:16px;width:76px;height:96px}.support-collapse{right:-5px;top:-4px}.support-compact{right:14px;bottom:max(14px,env(safe-area-inset-bottom))}.support-widget{right:12px;left:12px;width:auto;bottom:72px;height:min(550px,calc(100dvh - 90px));max-height:calc(100dvh - 90px);border-radius:18px}.support-toast{right:14px;bottom:125px;max-width:calc(100vw - 28px)}.support-admin-heading{flex-direction:column}.support-admin-heading h1{font-size:26px}.support-admin .support-inbox{grid-template-columns:1fr;height:auto;max-height:none}.support-inbox-list{max-height:270px;border-right:0;border-bottom:1px solid #dfe6d7}.support-admin-chat{height:520px;max-height:80dvh;min-height:350px}.support-admin-chat>header{padding:15px}.support-admin-chat .support-messages{padding:16px}}